Privacy Policy

Privacy Policy

1. Introduction

Welcome to Dream Miner! Your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or make a purchase.

2. Contact Information

If you have any questions about this Privacy Policy or need more details about our privacy practices, please contact us:

  • Email: info@dreamminer.net
  • Address: FLAT/RM 3B, 3/F, BANK TOWER, NOS 351 & 353 KING'S ROAD, NORTH POINT, HK

3. Information We Collect

3.1 Device Information

  • Purpose: To optimize the website experience, improve performance, and analyze usage data.
  • Source: Automatically collected using cookies, log files, web beacons, tags, or pixels when you browse our site.
  • Shared With: Our e-commerce platform, Shopify, to support website functionality.
  • Collected Data: Browser type, IP address, time zone, cookie data, pages or products viewed, search terms, and interactions with the site.

3.2 Order Information

  • Purpose: To process your orders, facilitate payments, arrange shipping, provide order updates, and screen for fraud or risks.
  • Source: Collected when you place an order on our website.
  • Shared With: Payment processors and shipping partners for order fulfillment.
  • Collected Data: Name, billing and shipping addresses, payment information (e.g., credit card details), email address, and phone number.

3.3 Customer Support Information

  • Purpose: To provide customer support services.
  • Source: Collected when you contact us via email or forms.
  • Collected Data: Any additional information you provide during support inquiries.

4. Cookies and Tracking Technologies

We use cookies to provide a better browsing experience. These include:

  • Functional Cookies: Enable core website features (e.g., saving your cart).
  • Performance Cookies: Analyze site usage to improve performance.
  • Advertising Cookies: Deliver personalized ads based on your preferences.

You can manage cookies through your browser settings. For more details, visit All About Cookies.

5. Updates to This Privacy Policy

We review this Privacy Policy periodically, and updates will be posted on this page. Please check back regularly to stay informed about our data protection practices.

6. Complaints and Feedback

If you have concerns about this Privacy Policy or how we handle your data, please contact us:

If you are not satisfied with our response, you may contact your local data protection authority for further assistance.